Privacy Policy

Introduction

cycloskjlz d.o.o. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cycloskjlz.world or use our services. Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it.

Data Collection

The data we collect helps us provide and improve our services. We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include your name, email address, phone number, company information, and any other information you choose to provide. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website.

How We Use Your Information

We use of your data for various purposes, including providing and maintaining our services, processing transactions, communicating with you about our services, sending you marketing communications (with your consent), improving our website and services, and complying with legal obligations. We may also use your information to personalise your experience, analyse usage patterns, and develop new features or services.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For more detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights, property, or safety.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will delete or anonymise your personal data when it is no longer needed for the purposes for which it was collected. The specific retention periods vary depending on the type of data and the purpose for which it was collected.

Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These include the right to access your personal data, the right to rectify inaccurate or incomplete data, the right to erasure (right to be forgotten), the right to restrict processing, the right to data portability, and the right to object to processing. You also have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing your data.

International Data Transfers

As we operate internationally, your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, or if you would like to exercise your rights regarding your personal data, please contact us at privacy@cycloskjlz.world or by phone at +385 213886192. You can also reach us by post at cycloskjlz d.o.o., Držićeva ulica 56, 21862 Split, Croatia.

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. In Croatia, this is the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka).